What is Memvera
Memvera is an all-in-one platform for running gyms and fitness clubs. It brings everything a club needs — memberships, scheduling, payments, the front desk, access control, marketing, staff, and member self-service — into one system, in Arabic and English.
This guide explains the platform for the people who use it every day: front-desk staff, sales reps, managers, trainers, and club owners. Each page covers one module: what it does, the key ideas, and the main tasks — step by step.
How Memvera is organised
Memvera is built from 27 modules, grouped into eight areas:
| Area | What it covers |
|---|---|
| Membership & Sales | Plans, contracts, freeze/renew, joining fees, commissions, referrals |
| Scheduling & Events | Classes, sessions, personal training, waitlists, special events |
| Finance & POS | Payments, the cashier till, retail sales, financial reports |
| CRM & Marketing | Leads & pipeline, the member record, campaign automation |
| Access & Facilities | Clubs, areas, entry gates, access rules |
| Staff & Administration | Employees, roles, approvals, the employee app |
| Member Experience | Member app & website, client portal |
| Platform & Operations | Integrations, security, data migration, support |
Who uses what
- Front desk / reception — check-ins, walk-in sign-ups, the POS till, day passes.
- Sales — leads, the pipeline, memberships, add-ons, commissions.
- Trainers — their schedule, personal-training sessions, attendance, via the employee app.
- Managers — approvals, reports, pricing, staff, configuration.
- Members — book classes, pay, freeze, and renew from the member app or website.
Key ideas used throughout
- Brand — your gym business. Everything (members, staff, plans) belongs to your brand.
- Club (branch) — a physical location. A brand can have many clubs.
- Area / zone — a space inside a club (studio, weights floor, ladies section) with its own rules.
- Member — anyone with (or applying for) a membership.
- Plan — a membership product (price, duration, what it includes).
- Contract — a member's active subscription to a plan.
Next step
Continue to First Login, then explore Main Modules.